Media Release

Infinet Service Solutions PTY LTD
SCORE 90.04% FOR CUSTOMER SATISFACTION

The judging process for the 2004 Australian Achiever Awards for Sydney's Computer Systems & Internet Services & Supplies category was completed on 22nd September.

Infinet Service Solutions Pty Ltd scored a highly recommended 90.04%.

Now into a seventh year, the Australian Achiever Awards are an independent, unbiased award system based on assessment ratings from a businesses own customers - an indication of a well run business where satisfied customers are a sign that a business is healthy, worthy of praise and increased custom.

The award system focuses on seven criteria, each scored seperately, namely: Time related Service, Addressing Client Needs, Care and Attention, Value, Attitude, Communication and Overall Perception. The criteria are rated individually in percentage terms and the final score is an amalgam of these. Anything above 80% overall is regarded as exceptional and reflects outstanding customer service. A complete list of all businesses who have achieved over the last tweleve months can be viewed at www.achiever.com.au

Some of he comments Australian Achiever recieved from Infinet Service Solutions Pty Ltd clients are:

"They are easy to deal with and are approachable over issues. Their management are wonderful."

"A very professional company. They always try hard for you and go out of their way. A very friendly, helpful and polite group of people."

"An efficient and friendly company to work alongside. They are well structured and give prompt and reliable service."

ENDS: For verification of this report, please call Geoff Harwood, Director, Australian Achiever, (03) 8503 7763